Privacy Policy

ABOUT THE DATA COLLECTED

When you fill out a form on our website, we collect the data you enter (your name, telephone, email, city). While when you visit our website, we also receive non-personally identifiable (anonymous) information about your web browser or mobile device. This information includes the name of the website from which you accessed our website (if applicable), the IP address of your computer or server you are using, your Internet provider, your browser type, your type of mobile device and your computer operating system.

We retain the right to collect and use all this information in order to:

  • to analyze trends among our visitors in order to improve our website;
  • create a file to adequately respond to your request;
  • to verify your identity if necessary to ensure the legitimacy of the request received.

This information is, of course, highly secure on our server, as data privacy is a priority for us.

NON-TRANSMISSION OF COLLECTED DATA

Any information you provide to us through our website will not be passed on to anyone or any other company. You will therefore never be the subject of solicitation, advertising or otherwise, from anyone directly or indirectly connected to our company.

COOKIES

When you visit our website, a temporary cookie alert will be displayed to determine if your browser accepts them. The lifespan of a cookie is a maximum of one year. That said, it will never exceed what is allowed by your browser. Cookies are activated to facilitate navigation and to improve your user experience on our website.

From your browser, it is possible for you not to authorize certain types of cookies. Simply go to your browser’s privacy and security settings to indicate your preferences in this regard. However, if you block certain types of cookies, the browsing experience may be impacted.

TRACKING TOOLS PROVIDED BY THIRD PARTIES

We use tracking tools managed by third parties (e.g. Google) to improve the performance and functionality of our website. These tools only collect non-personally identifiable information relating to your use of our website. However, such tools are created and maintained by third parties who are not under our control. As a result, we are not responsible for the type of information that is actually collected by these third parties or for the way in which they use and protect it. Here are the third-party tracking tools we use:

  • Google Analytics*
    Google Analytics is a website analytics service provided by Google. This company uses the collected data to track and analyze the use of our website, to prepare reports on its activities and to share them with other Google services, for example the Google Business Profile*. or the Google Ads advertising network. These platforms in the Google ecosystem can therefore use the data collected in order to define the context and personalize the advertisements on its advertising platform. We invite you to read their privacy policy at the following address: https://policies.google.com/privacy?hl=fr
  • Google Ads*
    Google Ads is a Google advertising network. The activities carried out on our website are also linked to the account we have. The only data that Google Ads collects is cookies and non-personal usage data. We also use this advertising tool for remarketing purposes with the sole aim of informing, optimizing and serving advertising based on the usage history of our website. We invite you to read Google’s privacy policy at the following address: https://policies.google.com/privacy?hl=fr

About Google Business Profile*
Google Business Profile (GBP) is a web platform that allows you to create a business profile for free. This displays basic information about the company in search results. This platform may collect non-nominative data, in particular on the number of people who have interacted with the published content (for example to obtain directions or make a call). We also use this platform to respond to reviews posted by users.

* We invite you to read Google’s privacy policy at the following address: https://policies.google.com/privacy?hl=fr

MODIFICATION OF THESE TERMS

We reserve the right to change the terms and conditions of use of our website at any time.

QUESTIONS AND CONTACT INFORMATION

If you have any questions about our privacy policy or if you wish to delete any information we have about you, file a complaint or would like more information, you can contact Odalie Deschênes / (418) 843-1011 / info@nettoile.com.

Published in September 2023

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